âŠī¸
Returns & Refunds
Returns & Refunds Policy
At PMOS Market, we want you to be completely satisfied with your purchases. Our returns policy is designed to be fair for both buyers and suppliers.
đĻ Return Window
Products may be returned within 14 days of delivery, provided they are unused, in original packaging, and accompanied by proof of purchase.
â ī¸ Non-Returnable Items
- Pool chemicals and hazardous materials
- Custom-manufactured items
- Installed equipment
- Items marked "Final Sale"
đ° Refund Process
- Contact our support team with your order number
- Receive a Return Authorization (RA) number
- Ship the item back with the RA number clearly marked
- Refund processed within 5-7 business days after inspection